QA Analyst - Remote job QA at Keeper Security, Inc.

Keeper Security is hiring a detail-oriented and highly motivated QA Analyst to join our Browser Extension team. This is a 100% remote position, with the opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and help us maintain and improve the quality of the product delivered to our customers.

About Keeper

Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com.

About the Role

As a QA Analyst on the Browser Extension team, you will play a critical role in ensuring the quality and reliability of Keeper’s browser extensions across multiple platforms (Chrome, Firefox, Edge, Safari, etc.). Your primary focus will be on testing the functionality, usability, and security of the extensions to ensure they deliver a seamless user experience. You will work closely with developers, product managers, and other QA team members to identify, document, and resolve defects. This role requires a strong attention to detail, experience with browser extension testing, and a solid understanding of web technologies.

Responsibilities

• Conduct manual and automated testing on Keeper’s browser extensions, ensuring full functionality across supported browsers (Chrome, Firefox, Edge, Safari).
• Test core functionality, UI/UX, security features, and compatibility of browser extensions with web applications and other integrated tools.
• Create, manage, and execute test cases based on product requirements and user stories.
• Collaborate with development teams to understand new features, functionality, and requirements, ensuring comprehensive test coverage.
• Identify, document, and track defects in Jira, providing clear, actionable steps for developers.
• Perform cross-browser and cross-platform testing to ensure consistent behavior and performance.
• Assist in troubleshooting issues reported by customers and work with the team to replicate and resolve these issues.
• Test new releases and updates to ensure they do not negatively impact the user experience or existing functionality.
• Continuously improve QA processes and work with the team to enhance testing efficiency and quality standards.

Requirements

• Experience with manual testing of browser extensions or web applications.
• Familiarity with web technologies, including HTML, CSS, JavaScript, and browser APIs.
• Strong understanding of browser environments and their compatibility (Chrome, Firefox, Safari, Edge).
• Knowledge of browser-specific testing tools and debugging techniques (e.g., Chrome Developer Tools).
• Ability to write detailed, reproducible bug reports and manage them through Jira.
• Strong communication skills and the ability to collaborate with cross-functional teams.
• Basic understanding of security best practices related to browser extensions and web applications.
• Due to the role's involvement in GovCloud, all applicants must be a U.S. Person, defined as a U.S. citizen or a lawful permanent resident (Green Card holder).

Preferred Requirements:

• Familiarity with browser extension development or automation frameworks (e.g., Selenium, Puppeteer).
• Experience with cloud environments (AWS, Azure, GCP).
• Knowledge of security protocols related to password management and encryption in browser extensions.
• Familiarity with CI/CD processes and tools (Jenkins, GitLab, Azure DevOps).

Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401K (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt

Keeper Security, Inc., ("Keeper®"), an Insight Partners’ portfolio company and the creator of PC Magazine's 2019, 2020, and 2021 Best Password Manager, is transforming the way businesses and individuals protect their passwords and sensitive digital assets to significantly reduce cyber theft. As the leading password security platform, Keeper helps millions of people and thousands of businesses to protect them against password-related data breaches and cyberthreats. Keeper is both SOC 2 and ISO 27001 Certified and utilizes best-in-class encryption to safeguard its customers.