Internal Communications Manager - Remote job Marketing at Instacart

Overview

About the Role 

We are currently seeking an Internal Communications Manager to support internal communications, employer brand management, and internal events. The Instacart internal communications team works hard to connect employees to the company’s mission, strategy, and culture through regular communications and in-person events. This group also helps ensure that Instacart is seen as a top employer by tapping into the secret sauce of our unique culture and competitive advantages. 

About the Team

This role will report into the Senior Director of CEO and Internal Communications. The internal communications team is focused on internal communications, employer brand management, and internal events and is part of the larger Instacart Communications Team — a cross-functional group of word nerds who aren’t afraid to mix things up as they tell the Instacart story to our customers, shoppers, employees (current and future), advertising partners, retailers, and external thought leaders.

About the Job 

• Messaging & Content Creation: Write and develop internal communications for company announcements, initiatives, product launches, and milestones across channels including email, Slack, newsletters, internal blog/wiki, and all-hands meetings.
  
  
• Programming & Events: Drive internal communications programming such as company all-hands, executive fireside chats, guest speakers, and cultural heritage month events, in partnership with the Director of Internal Events and Instacart’s Employee Resource Groups. Provide on-site event support, coordinate vendors/contracts, and manage employee inquiries.

• Employer Brand Support: Partner with Instacart’s HR and recruiting team to craft content for LinkedIn, the careers site, and company blogs, as well as contribute to awards and “best places to work” submissions.

• Stakeholder Partnership: Collaborate closely with leadership and internal partners to support change management, amplify ERG initiatives, and evolve communications around the company’s workplace and remote-friendly model.
  
  
• Editorial Management: Own the internal communications calendar, intake/review process, and content pipeline. Produce long- and short-form content such as employee profiles, business deep dives, and event recaps.

About You

Minimum Qualifications

You have 6+ years of relevant experience in internal or corporate communications:

• Strong writer, communicator and storyteller with excellent editing skills.
• Ability to write and edit content quickly for internal audiences with a strong attention to detail. 
• Demonstrates humility and acts calm under pressure.
• Emphasizes the importance of collaboration with immediate teams and with cross-functional partners.
• Influences and builds consensus with stakeholders.
• Values diversity, inclusion and belonging and sees differences as strengths.
• Passionate about employee engagement and employer brand. 

Preferred Qualifications

• Experience in both agency and corporate environments 
• Proven track record of supporting internal executive communications
• Demonstrated success managing internal events (e.g., All-Hands, fireside chats, company-wide events)