Wholesale Success Specialist – Deliver Premium Experiences at Aventus
Who We Are
Aventus is redefining the customer experience. We are a boutique CX company based in Charleston, SC, serving premium e-commerce brands with exceptional service, deep brand integration, and a culture of excellence. Built on southern charm and hospitality, we are committed to fostering a supportive and people-first culture — and that's where you come in.
As a Wholesale Success Specialist, you won't just make calls — you'll be a brand ambassador for a premium U.S.-based company specializing in protein and functional snacks. Your role will be to build warm, consultative relationships with our wholesale partners, ensuring they are stocked and excited about the products they love.
The Opportunity
We are looking for a friendly, service-driven Wholesale Success Specialist to join this exciting campaign! This is not a high-pressure sales role. You'll focus on reengaging with existing wholesale partners, understanding their needs, and helping them place new orders through supportive, consultative outreach.
What You'll Do:
- Reach out to current and previous wholesale partners through warm, friendly outreach.
- Consult with partners about their inventory needs and help coordinate restocking opportunities.
- Act as a trusted resource, keeping partners informed about new products, promotions, and restocking options.
- Represent the David Protein brand with excellence in every interaction.
- Collaborate with your CX leaders to optimize the partner experience.
Who You Are
- Advanced Fluent in English (C2 Level Required) – Clear, confident, and personable communication is essential.
- Relationship-Driven – You love connecting with people and helping them succeed.
- Consultative, Not Pushy – You believe great service builds loyalty and trust.
- Adaptable and Tech-Savvy – You're comfortable using CRM and CX tools (e.g., Shopify, Zendesk, Gorgias).
- Professional and Reliable – You have a quiet work-from-home environment and a strong internet connection.
- Committed to Excellence – You care about details, quality, and creating premium experiences.
Why Join Aventus?
- 100% Remote – Work from anywhere in Mexico.
- Paid Time Off & Holiday Bonuses – Recharge and be rewarded.
- Medical Aid Bonus – We contribute to your healthcare needs.
- Career Growth & Development – Mentorship, training, and opportunities for advancement.
- Work With Exciting Brands – Including exclusive DTC brands like David Protein!
- Culture of Support & Recognition – We celebrate achievements and milestones.
